Privacy Policy
Effective Date: September 6, 2024
Welcome to Xaero AI ("we," "us," "our"). This Privacy Policy ("Policy") outlines how we collect, use, disclose, and safeguard your information when you use our website, services, and any related content, tools, or features (collectively, "Services"). By accessing or using our Services, you agree to the practices described in this Policy. If you do not agree, you must immediately cease using our Services.
## 1. Information We Collect
### 1.1 Personal Information
We may collect personal information that you voluntarily provide to us when signing up for our Services, including but not limited to:
- Contact Information: Name, email address
- Account Information: Email and other credentials.
- Payment Information: Billing address and payment details, if applicable (we have not set up payment processing yet).
### 1.2 Usage Data
We automatically collect certain information about your interactions with our Services, including:
- Log Data: Browser type, operating system, and access times.
- Usage Data: Pages visited, time spent on pages, and other usage patterns.
- Device Information: Device type and unique device identifiers.
### 1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us enhance your experience and analyze usage. You can control cookie preferences through your browser settings.
## 2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: Process transactions, manage accounts, and enhance user experience.
- To Communicate with You: Send updates, notifications, and promotional materials, with your consent.
- To Analyze and Optimize: Monitor usage patterns, analyze performance, and improve our Services.
- To Ensure Security: Detect and prevent fraud, abuse, or unauthorized access.
- To Comply with Legal Obligations: Fulfill legal requirements and protect our rights.
## 3. Data Collection Through Firebase
When you sign up for our Services, we may use Firebase to collect and manage user data securely. Firebase implements robust security measures to protect your information, and we are committed to ensuring that your data is handled safely and responsibly.
## 4. How We Share Your Information
### 4.1 Service Providers
We may share your information with third-party service providers who assist us in operating our Services, such as analytics providers and email service providers. These third parties are obligated to protect your information and use it solely for the purposes for which we engage them.
### 4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from governmental authorities or law enforcement.
### 4.3 Business Transfers
In the event of a merger, acquisition, or other business transition, your information may be transferred as part of the transaction. We will notify you of any significant changes to the ownership or control of your information.
## 5. Data Security
We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
## 6. Your Rights and Choices
### 6.1 Access and Correction
You have the right to access, update, or correct your personal information. You can request access to your information or make changes by contacting us at xaerocentre@gmail.com.
### 6.2 Opt-Out
You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly. Note that even if you opt out, we may still send you non-promotional messages related to your account or transactions.
### 6.3 Data Deletion
You may request the deletion of your personal information by contacting us. We will process such requests in accordance with applicable laws and regulations.
### 6.4 Data Protection Rights
Depending on your jurisdiction, you may have additional rights under applicable data protection laws, including the right to object to processing, the right to restrict processing, and the right to data portability.
## 7. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
## 8. Changes to This Policy
We reserve the right to update or modify this Policy at any time, in our sole discretion, without prior notice. Any changes will become effective immediately upon posting the revised Policy on our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
## 9. Links to Third-Party Websites
Our Services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
## 10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at xaerocentre@gmail.com.
## 11. Monitoring of Login Attempts
### Purpose of Monitoring
To ensure the security and proper use of our Services, we may monitor and log login attempts. This data is shared with authorized educational personnel, such as teachers, to help detect and address any potential misuse of our platform. The goal is to maintain the integrity and security of our Services and to support a safe and productive learning environment.
### Data Usage
The information about login attempts is used solely for the purpose of monitoring and preventing misuse. This data is not used for any purpose beyond security and compliance with our terms.
### Liability
While we strive to protect your information and ensure the appropriate use of our Services, we are not liable for any issues arising from the misuse of login attempts by third parties, including educational personnel. The monitoring and logging are conducted to enhance security and support, but users should understand that complete security cannot be guaranteed.
### Understanding and Consent
By using our Services, you consent to the monitoring of login attempts as described above. We are committed to handling your data responsibly and ensuring that it is used in a manner that respects your privacy while maintaining the security and integrity of our platform.